ACV relies on technology and diversification to achieve 2022 goals amid car shortage | local business

Despite ongoing challenges to the auto industry that have led to higher vehicle prices and inventory shortages, Buffalo ACV Auctions have continued to find ways to innovate and grow.

It now offers services to ship vehicles from sellers to auction winners. Dealers can now finance vehicles through ACV service offerings. ACV has added new offerings to help dealers evaluate and inspect vehicles.

As a result, the online car auction company — Western New York’s first $1 billion unicorn — reported a 49% increase in revenue during the first quarter of 2022. Although the company continues to lose money, it is not uncommon for it to take Emerging tech companies take some time to become profitable as their size increases. Bill Zerella, ACV’s chief financial officer, expects the company to break even by the end of 2023.

For this year, the company expects revenue to be between $452 million and $460 million, up about 27% from 2021.

These are some of the ways the ACV plans to reach its goals:

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Daughn Quinlivan, left, COO of ACV’s Title Division, works with new manager Andrew Martin, Monday, March 7, 2022, at the corporate office in Buffalo at 640 Ellicott St.


Sharon Cantillon



ACV’s transportation and capital offerings have helped the company meet the challenges facing the auto industry.

“We continue to invest in technology and resources to scale ACV and ACV Capital’s transition,” said ACV CEO George Chamoun. “These investments are driving strong earnings growth by bringing highly differentiated services to market, while also creating efficiencies for our partners and for ACV.”

ACV will transfer the vehicles sold on its platform from the seller to the buyer. During the first quarter of 2022, the company saw a 45% increase in the number of carriers and expanded to include more than 3,000 carrier partners. Efficiency has also increased, with more than half of the transfers being sent automatically.

The company has also launched a transportation app for carriers to manage their transportation and deliveries.

With ACV Capital, merchants can fund their purchases at the company’s online auctions. Compared to the first quarter of 2021, loan volume grew 140% and revenue per loan increased by 50%.

Chamoun said the company’s new electronic capital portal offers customers a “smooth, post-auction financing solution.”

Continuing technological innovation

Chamoun anticipates that ACV’s new technology offerings will create sustainable long-term growth by driving customers to the company’s platforms and creating efficiencies.

Through several recent acquisitions, ACV has expanded its direct appraisal capabilities:

  • Monk, an AI-powered platform that can detect damage to vehicles.
  • Drivably, an online platform that allows merchants to purchase vehicles directly from consumers.
  • MAX Digital, which dealers use to determine how to price vehicles for sale.

“Our ability to provide reliable vehicle ratings due to our extensive and proprietary data enables dealers to offer attractive offers to their customers, which means sourcing from more customers to the agency, which in turn increases wholesale supply,” said Chamoun.

ACV Technology Tools will now be offered under the brand SAM – Intelligent Acquisition Manager.







ACV . Auctions

ACV Auctions went public this year.


image provided


Chamoun said SAM makes buying from ACV easier. It offers personalized buyer recommendations, relevant and engaging notifications, and automatic bidding capabilities. SAM contributed over 5% of ACV’s quarterly unit volume and Chamoun believes it will be a significant growth driver as it continues to expand.

Simply put, every trader needs a SAM,” he said.

ACV doesn’t only sell mass market cars on their auction platform. Luxury and premium cars such as BMW, Porsches and Lamborghinis are making their way to the podium as well.

Despite the “low wholesale prices,” ACV sold vehicles with a total value of $2.4 billion, an 83% increase over the first quarter of 2021. But the number of vehicles sold, 140,125, was up only 9%.

The increase in revenue is the result of a broader mix of compounds in the ACV market, Chamoun said.

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