BCG’s new book presents a roadmap for transforming the healthcare sector

Patient priority It shows how health systems around the world can deliver better health outcomes for the same or lower cost

BOSTON, November 2, 2022 /PRNewswire/ — To address the mounting crises facing the global health sector in the wake of the coronavirus pandemic, health systems around the world must shift their efforts to delivering better patient health outcomes for the money spent, according to a new book from the Boston Consulting Group (BCG).

The patient first: solving the healthcare value crisis by measuring and delivering outcomes that matter to patients

The book titled The patient first: solving the healthcare value crisis by measuring and delivering outcomes that matter to patientslaunched today in front of an international audience of health professionals at the tenth anniversary conference of the International Consortium on Health Outcomes Measurement (ICHOM) in Boston.

Measuring health outcomes: The key to sustainable health system reform

Patient priority is the product of more than a decade of research and consulting at BCG in the field of value-based healthcare. Contrary to traditional approaches to health systems reform that emphasize cost containment, value-based health care shifts the focus to continuously improving health outcomes delivered to patients.

Through powerful case studies from leading value-based innovators around the world, the book shows how systematically measuring, tracking, and improving health outcomes over time enables health systems to:

  • delivering better patient outcomes and overall population health more consistently

  • faster identification and dissemination of best practices for diagnosis and treatment

  • more effectively control overall health care costs (as unnecessary procedures are eliminated, costly complications occur less often and repeat treatments are avoided)

  • restoring the confidence and motivation of health professionals by aligning system performance goals with professional goals

“The only way the health care sector can both contain costs and improve quality is by putting continuous improvement in the delivery of health outcomes that matter to patients at the center of how individual provider organizations and entire national health systems are organized and managed,” said Dr. Stefan Larsson, senior advisor to BCG, co-founder of ICHOM and lead author of the book. “This is what we mean by ‘patient priority.’ How to make it real is the subject of our book.”

A Roadmap for Health System Transformation

Patient priority is a practical step-by-step guide for leaders of individual healthcare organizations who want to improve the value they deliver to patients. dr Thomas Leechief medical officer at Press Ganey Associates, Inc., and editor-in-chief of Catalyst NEJMcalls it “One of the best health books I’ve ever read. It takes the concept of value-based healthcare from rhetoric to actionable frameworks for strategy and operations.”

Patient priority also presents a detailed roadmap for a value-based transformation of national health systems in which care pathways, payment models, digital infrastructure and government policies and regulations are aligned with the shared goal of improving patient value – enabling a new era of patient-centered innovation that leads to incremental functional improvements in performance, productivity and population health.

“The coronavirus pandemic has highlighted the urgent need for enhanced multi-stakeholder collaboration to transform health systems around the world,” said Rich Lesser, global chairman of BCG. “We are proud of BCG’s leadership role in the international value-based healthcare community, including our pro bono support of ICHOM. Patient priorityour authors present a comprehensive agenda for ensuring the long-term sustainability of global health systems and better health outcomes for patients.”

In addition to Dr. Larson, the co-authors of Patient priority are Jennifer Clausonpartner at BCG’s Madrid office and global head of the firm’s Healthcare Value Center and Josh Kellarpartner at BCG’s Chicago office and head of BCG’s medical response to Covid-19.

Patient priority is published by McGraw Hill and is available on and other online book websites.

To view a three-minute video about the book, click here.

To arrange an interview with one of the authors, please contact Eric Gregoire at +1 617 850 3783 or [email protected]

About Boston Consulting Group

Boston Consulting Group partners with leaders in business and society to address their most important challenges and capture their greatest opportunities. BCG pioneered business strategy when it was founded in 1963. Today, we work closely with clients to take a transformational approach aimed at benefiting all stakeholders – empowering organizations to grow, build sustainable competitive advantage and stimulate a positive impact on society.

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that challenge the status quo and drive change. BCG delivers solutions through leading management consulting, technology and design, and enterprise and digital ventures. We operate a unique model of collaboration within the firm and at all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place.

Boston Consulting Group logo (PRNewsfoto/The Boston Consulting Group)

Boston Consulting Group logo (PRNewsfoto/The Boston Consulting Group)



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