Empire Life enhances disability management with the addition of Medaca Health Group services

The new service provides rapid access to psychiatric care within days, not months

KINGSTON, ON, December 15, 2022 /CNW/ – Empire Life has signed an agreement with Medaca Health Group to help people on mental health leave feel better sooner. Medaca services provide employees with quick access and treatment from the best workplace psychiatrists in Canada.

Medaca provides rapid access to psychiatric care. (CNW Group/The Empire Life Insurance Company)

“Delayed access to appropriate treatment can be devastating for individuals and their families,” he says Vanessa Likos, vice president of group products and marketing at Empire Life. “When conditions like depression and anxiety go untreated, everyone suffers – at home and at work. We are excited to add this service to our suite of disability management tools and believe it will provide tremendous value to our plan members and plan sponsors.”

Employee claims are submitted to Medaca as soon as possible in the disability period. Each individual’s case is carefully reviewed and, if an appointment with a psychiatrist is recommended, they will be reviewed within nine working days. According to Medaca, six to 12 months is the traditional waiting time to see a psychiatrist Canada. Psychiatrists and family doctors then discuss a treatment plan to ensure recommendations are followed quickly. The desired outcome is recovery and return to work.

“Medaka has significantly improved return-to-work rates – increasing the number of employees returning to work before the end of short-term disability by 30%,” says Chris Anderson, president of Medaca. “Working with Medaca, businesses have reduced short-term costs by 25% and improved six-month return to work by 18% – even during the COVID-19 period.”

Advantages of the Medaca service:

Medaca has helped many employers get their employees healthy and back to work quickly.

  • 86% of Medaca-monitored employees return to work before the end of their short-term disability (STD) period – a 28% improvement over the employee experience when Medaca was not involved. This resulted in a 51% reduction in claims that resulted in long-term disability from STDs

  • 20% increase in customer claims resolution rate during COVID-19 (2020-2021)

  • 33% reduction in disease duration leading to over 2.3 million dollars cost savings to the employer (based on 500 STD claims)

The above statistics are derived from proprietary actuarial studies undertaken in 2020-2021 by Medaca and its clients.

About Medaka

Established in 2005, Medaca is a leading psychiatric-focused workplace treatment service in Canada. It helps insurers and employers support employees struggling with mental health issues by providing early access and best-in-class treatment. Getting back to health and work is our mission. Supporting insurers and employers in their efforts to help employees recover from serious illness is our goal

For the life of the empire

Founded in 1923, The Empire Life Insurance Company is a subsidiary of EL Financial Corporation Limited. The company’s mission is to make it easy, fast and easy for Canadians to get the investments, insurance and group benefit coverage they need to build wealth, generate income and achieve financial security. Considered by September 30, 2022Empire Life had total assets under management of $17.0 billion. Follow us on social media @EmpireLife or visit empire.ca for more information.

SOURCE The Empire Life Insurance Company



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