Health Program Supervisor for COVID – United States of America

Job Summary

The Health Program Manager will be responsible for developing and conducting COVID-19 outreach among Refugee, Immigrant and Migrant (RIM) communities in Maricopa County. In collaboration with the Senior Health Program Manager, this role will be responsible for the creation and delivery of COVID-19 health education materials, including videos, social media posts and flyers, distribution and tracking of content created to clients and community-based organizations , supervising and training community health workers and conducting qualitative research. The position reports to the Senior Health Program Manager for the Arizona Department of Health.

Main Responsibilities:

  • Coordinate with the Senior Health Program Manager to develop a targeted outreach plan to RIM communities.
  • Develop dissemination and follow-up plan for target communities, disseminate and collect analytical information (with support from Senior Health Program Manager).
  • Develop narrative reports.
  • Facilitate activities designed to collect data on knowledge, attitudes, and practices about COVID-19, particularly related to vaccine hesitancy and acceptance in various populations and how these change over time with messages among RIM communities.
  • Stay up-to-date on information and research about COVID 19, including new variants of concern, vaccine development, and rates of community transmission.
  • Review, edit and provide substantive feedback on created content and other materials.
  • Participate in weekly bilateral meetings with project managers on the IRC network to share strategies for project deliverables, discuss best practices, and address challenges.
  • Coordinate messaging with RIM community members regarding COVID risk reduction, vaccination and contact tracing.
  • Identify and tailor NRC-RIM’s COVID health education materials for effective health education campaigns.
  • Maintain and initiate partnerships with community partners.
  • Monitor, train, and support community health workers (CHWs) in efforts to contain COVID.
  • Ensure that COVID-19 precautions are followed during interactions with the community, including events.
  • Ensuring patient privacy and compliance with federal, state and local government guidelines regarding privacy and COVID-19 requirements.
  • Follow all IRC policies, procedures and protocols, including following the IRC Way and protecting children.

Key working relationships:

Reports on the position of: Senior Health Program Manager
The position directly supervises: Community health workers, interns and volunteers within the program.

Indirect reporting: IRC Tucson Director, IRC HQ
Other internal and/or external contacts:

Internal: IRC staff, interns and volunteers

External: Community partners, religious and faith communities, DES, law enforcement, schools, Maricopa County Department of Public Health, Arizona State Health Coordinator, and other health care providers.

Job Requirements:

education*:* Bachelor’s degree in a related field.

Work experience: Two+ years of professional experience; preferably in a public health, nonprofit, or social service setting. Five years of experience in a health-related case management position is preferred.

Demonstrated Skills and Abilities:

  • Experience working with refugees and/or immigrants; cross-cultural or overseas experience is welcome.
  • Experience coordinating community health worker programs.
  • Experience with community-based research, including survey design or other data collection and analysis methods
  • Computer skills with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). Proven experience in web-based data entry systems, with both data extraction and design preferred.
  • Highly organized self-starter with proven success in prioritizing multiple tasks, making critical decisions and achieving results in a fast-paced environment with tight deadlines
  • Strong attention to detail with the ability to prioritize and manage time effectively.
  • Flexibility with demonstrated ability to maintain responsibility for multiple tasks in the context of a diverse, dynamic work environment.
  • Strategic, creative, problem solver, able to work well independently and as part of a team.
  • Demonstrated understanding of coaching and motivational interviewing
  • Must have a valid driver’s license, active insurance policy and access to reliable transportation.
  • In accordance with Arizona state law, must possess or be eligible for a fingerprint verification card.

Language skills: Fluency in written and spoken English, bilingual abilities preferred in Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona. Intercultural understanding and strong communication skills, both written and verbal.

Working environment:**

Hybrid work schedule. A standard office work environment combined with some travel throughout the service delivery area.

Requirement for vaccination against COVID-19: In accordance with IRC’s obligation to provide and maintain a workplace that is free from known hazards and our commitment to protect the health of our employees, customers and communities, IRC requires new employees to provide proof of vaccination against COVID-19, to to be considered for any office or hybrid positions. All IRC offices in the US require full vaccination to attend any office activities (eg meetings, trainings).

Commitment to Diversity and Inclusion: The IRC is committed to building a diverse organization and climate of inclusion. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US vacation days, 20-25 days of paid vacation depending on position and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month , FSA for health care and commuting expenses, 403b retirement savings plans with immediate vesting match, disability and life insurance, and an employee assistance program available to our staff and their families to support counseling and care during crisis and mental health problems.

How to apply

Please apply on our website:

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