Mayor Adams, Health Commissioner Wassan Announce Opening of Abortion Access Center to Ensure New York Remains

November 1, 2022

The first-of-its-kind hotline will confidentially direct callers to abortion providers
as well as links to additional financial support, transport and accommodation

New Yorkers can call 877-NYC-AHUB to get help Connecting. The first-of-its-kind hotline will confidentially direct callers to abortion providers
as well as links to additional financial support, transport and accommodation

New Yorkers can call 877-NYC-AHUB for help connecting to abortion care

NEW YORK – New York City Mayor Eric Adams and New York City Department of Health and Mental Hygiene (DOHMH) Commissioner Dr. Ashwin Vasan today announced the launch of the first-ever Abortion Access Center that will ensure New York City remains a safe haven for those seeking abortion care by confidentially connecting callers with licensed abortion care providers operating within the five boroughs. If financial assistance is needed to obtain an abortion, navigators will connect care-seekers with clinical partners to facilitate resources, including financial support for the procedure, transportation, and/or accommodation. Callers who are eligible for Medicaid enrollment will be connected to providers who can enroll patients in Medicaid. Mayor Adams announced the center following the US Supreme Court’s ruling in Dobbs v. Jackson Women’s Health Org last June, which practically flipped Roe v. Wade.

“The Dobbs decision may have been the Supreme Court’s latest attack on human rights and health care, but New York City will continue to be a safe haven for anyone who wants to access safe, legal abortion,” said Mayor Adams. “Our city’s Abortion Access Center will ensure that anyone seeking an abortion will be connected to licensed providers in the five boroughs, as well as continue to have access to other resources and support. New York City will continue to respect, protect, and fulfill the fundamental principles of our fundamental right to choose, and we will fight to ensure that quality, affordable health care is available to all those who seek an abortion.”

“When we’re in need, there are few things more comforting than knowing we can reach out for resources and talk to someone on the other end of the line,” said Deputy Mayor for Health and Human Services Ann Williams-Isom. “This initiative provides all individuals and families seeking help for reproductive health with a reliable source of information. Thank you to all the navigators who will answer the calls of those in need of help and provide important information in real time. New York is committed to continuing to stand up for the rights of women and anyone seeking reproductive health care.

“New York will not stand idly by when human rights are threatened,” he said DOHHHH Commissioner Dr. Vasan. “Our city is a safe haven for so many, and we’re proud to be the first in the nation to offer this kind of service to people who are simply exercising their basic rights to their bodies and health. When people’s liberties are threatened, our city will always stand on the side of health, human rights, justice and care for those in need.”

Funded with a $1 million investment, the center will be staffed by New York City Abortion Access Hub navigators and managers Monday through Saturday, 8:00 a.m. to 8:00 p.m. The staff will include bilingual English and Spanish speakers, and the nine most spoken languages ​​and American Sign Language will be available to callers. Staff members are trained in customer service, privacy, sexual and reproductive justice, and gender-inclusive services.

All calls are confidential and anonymous. No identifying information will be collected or recorded. Callers will be asked about their needs and preferences, such as preferred day of the week, location and interest in medical abortion, as well as whether they need help with expenses or insurance. The answers will help navigators determine the caller’s needs for connection to resources offered by referral partners.

Also, in response to Dobbs Supreme Court ruling in June, Mayor Adams signed numerous bills that strengthen abortion protections, make medication abortions free at all DOHMH clinics, and improve public health education so that every New Yorker and person visiting New York for reproductive care health, to know his rights and to be able to care for access.

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